Shipping & Returns Policy
1. Delivery Information
We ship worldwide from our warehouses. Please allow:
- 2-3 business days for order processing
- 3-5 business days for standard EU delivery
- 5-10 business days for international shipments
Delivery times are estimates only and may vary.
2. Shipping Options
Available shipping methods:
- Standard (tracked)
- Express (priority handling)
- Click & Collect (select locations)
Exact options appear at checkout based on your location.
3. Shipping Costs
Calculated based on:
- Destination country
- Package weight/dimensions
- Selected shipping speed
Free shipping available for orders over [X]€
4. Order Tracking
You’ll receive:
- Shipping confirmation email with tracking number
- Updates at key transit points
Track your order directly at tablewareartshop.com
5. Returns Policy
We accept returns within 30 days:
- Items must be unused and in original packaging
- Tags and protective wrapping must be intact
- Proof of purchase required
6. Return Process
- Initiate return at tablewareartshop.com/returns
- Receive return authorization
- Ship items to provided address
- Allow 5-7 business days for refund processing
7. Refund Details
- Refunds issued to original payment method
- Shipping costs non-refundable except for defective items
- Allow 10 business days for bank processing
8. Exchanges
Currently offer:
- Size exchanges for selected items
- Color exchanges when available
Contact us first at tablewareartshop.com for exchange options
9. Damaged/Missing Items
If your order arrives with:
- Visible damage
- Missing components
Contact us immediately via tablewareartshop.com
10. International Returns
Customers outside EU:
- Responsible for return shipping costs
- Must declare as “Returned Goods”
- Should include all customs paperwork
For complete details, visit tablewareartshop.com
Last updated: [Insert Date]